GDPR Compliance
Your data protection rights under the General Data Protection Regulation
Our Commitment to GDPR
Verdant-trek is committed to ensuring that our data processing activities comply with the General Data Protection Regulation (GDPR). Although we are based in Australia, we recognise the importance of protecting the privacy rights of individuals in the European Economic Area (EEA) and extend GDPR protections to all our users regardless of location.
Data Controller Information
For the purposes of the GDPR, Verdant-trek acts as the data controller for personal information collected through our website and services.
Verdant-trek
Level 12, 450 Collins Street
Melbourne VIC 3000
Australia
Legal Basis for Processing
We process personal data under the following legal bases:
- Consent: Where you have given clear consent for us to process your personal data for a specific purpose, such as marketing communications.
- Contract: Where processing is necessary for the performance of a contract with you, such as providing our consulting services.
- Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, provided those interests are not overridden by your rights and interests.
- Legal Obligation: Where processing is necessary to comply with a legal obligation.
Your Rights Under GDPR
If you are located in the EEA, you have the following rights in relation to your personal data:
Right to Access
You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge within one month of receiving your request.
Right to Rectification
You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
Right to Erasure
You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purpose for which it was collected.
Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
Right to Object
You have the right to object to the processing of your personal data in certain circumstances, including processing for direct marketing purposes.
Rights Related to Automated Decision-Making
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or significantly affects you.
International Data Transfers
As we are based in Australia, personal data collected from EEA residents may be transferred to and processed in Australia. We ensure that appropriate safeguards are in place to protect your personal data in accordance with GDPR requirements, including standard contractual clauses approved by the European Commission where applicable.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. The specific retention period depends on the nature of the data and the purpose of processing. When personal data is no longer needed, we securely delete or anonymise it.
Data Security
We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk of processing personal data. These measures include encryption, access controls, and regular security assessments.
Data Breach Notification
In the event of a personal data breach that is likely to result in a high risk to the rights and freedoms of individuals, we will notify the relevant supervisory authority and affected individuals in accordance with GDPR requirements.
Exercising Your Rights
To exercise any of your rights under the GDPR, please contact us at:
We will respond to your request within one month. In certain circumstances, we may extend this period by up to two additional months, in which case we will inform you of the extension and the reasons for it.
Complaints
If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with a supervisory authority in the EEA member state of your habitual residence, place of work, or place of the alleged infringement.
Updates to This Notice
We may update this GDPR notice from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page and update the revision date below.
Last updated: November 2024